DIGITALNO MARKETING I „VI“ U DIGITALNOM OKRUŽENJU

Autori

  • Julija Avakumović ATTUS, Beograd, Starine Novaka 24., R. Srbija Author
  • Jelena Avakumović VŠAS Dositej, Beograd, Nušićeva 12a., R. Srbija Author

Ključne reči:

digitalni marketing, digitalno okruženje, digitalni brend, veštačka inteligencija (VI)

Apstrakt

U današnje vreme, sa pojmovima kao što su digitalni marketing, digitalno okruženje, e marketing, digitalni brend, veštačka inteligencija (VI) svi se vrlo često susrećemo prateći različite elektronske medije. Pojam marketing je mnogo širi pojam, on predstavlja poslovnu filozofiju, koncepciju poslovanja, koja obuhvata veliki broj procesa. Marketing je društveni i upravljački proces, kojim pojedinci i grupe dobijaju ono što trebaju i što žele, kroz kreiranje, ponudu i slobodnu razmenu proizvoda i usluga od vrednosti sa drugima (Kotler, 2000, 2017). Digitalni marketing predstavlja nadogradnju dosadašnjeg marketing koncepta, kroz primenu digitalnih tehnologija i medija. Kao što se marketinški ciljevi kompanije hijerarhijski izvode iz poslovnih ciljeva, tako se i ciljevi digitalnog marketinga izvode iz marketing ciljeva. Na osnovu ciljeva, razvija se strategija online nastupa, definiše se online propozicija vrednosti i način diferenciranja u online okruženju. Veštačka inteligencija (VI) je sposobnost računara ili kompjuterski kontrolisanog robota da obavlja zadatke koji se obično povezuju sa inteligentnim bićima. VI se odnosi na simulaciju ljudske inteligencije putem mašina koj su programirane tako da misle kao ljudi i oponašaju njihova dela. Termin se takođe može primeniti na bilo koju mašinu koja pokazuje osobine povezane sa ljudskim umom, kao što su učenje i rešavanje problema.

Preuzimanja

##plugins.themes.default.displayStats.noStats##

Reference

1. Avakumović, J., Avakumović, J., Menadžment proizvoda, VTŠSS, Beograd, 2016.

2. Avakumović, J., et al. Strategijski marketing, PEP, Beograd, 2014.

3. Caliskan, A., Özkan Özen, Y. D., & Ozturkoglu, Y. (2021). Digital transformation of traditional marketing business model in new industry era. Journal of Enterprise Information Management, 34(4), 1252-1273.

4. Chen, Y. (2023). Comparing content marketing strategies of digital brands using machine learning. Humanities and Social Sciences Communications, 10(1), 1-18.

5. Etim, G. S., James, E. E., Nnana, A. N., & Okeowo, V. O. (2021). E-marketing strategies and performance of small and medium-sized enterprises: A newnormal agenda. Journal of Business and Management Studies, 3(2), 162- 172.

6. Filipović, J., Digitalni marketing, Ekonomski fakultet, Beograd, 2024.

7. Gao, Y., Wu, L., Shin, J., & Mattila, A. S. (2020). Visual design, message content, and benefit type: the case of a cause-related marketing campaign. Journal of Hospitality & Tourism Research, 44(5), 761-779.

8. Gavrilović, D., Stojanović, M., & Milenković, I. (2011). Savremeno poslovanje podržano informacionim tehnologijama i upravljanje rizikom.

9. Geng, R., Wang, S., Chen, X., Song, D., & Yu, J. (2020). Content marketing in ecommerce platforms in the internet celebrity economy. Industrial Management & Data Systems, 120(3), 464-485.

10. Haudi, H., Rahadjeng, E., Santamoko, R., Putra, R., Purwoko, D., Nurjannah, D., ... & Purwanto, A. (2022). The role of e-marketing and e-CRM on e-loyalty of Indonesian companies during Covid pandemic and digital era. Uncertain Supply Chain Management, 10(1), 217- 224.

11. Ho, J., Pang, C., & Choy, C. (2020). Content marketing capability building: a conceptual framework. Journal of Research in Interactive Marketing, 14(1), 133- 151

12. Hossain, H. (2023, October 8). What are the fundamental elements of a digital marketing strategy?

13. Koob, C. (2021). Determinants of content marketing effectiveness: Conceptual framework and empirical findings from a managerial perspective. PloS one, 16(4)

14. Kotler, P., & Armstrong., K. (2017). Principles of Marketing (17 ed.). Pearson Education: Essex, England.

15. Labanauskaite, D., Fiore, M., & Stašys, R. (2020). Use of E-marketing tools as communication management in the tourism industry. Tourism Management Perspectives, 34.

16. Lee, H., & Cho, C. H. (2020). Digital advertising: present and future prospects. International Journal of Advertising, 39(3), 332-341.

17. Li, M. W., Teng, H. Y., & Chen, C. Y. (2020). Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust. Journal of Hospitality and Tourism Management, 44, 184-192.

18. Páramo, Á. J. L., García, Á. H., & Peláez, J. C. (2021). Modelling e-mail marketing effectiveness–An approach based on the theory of hierarchy-of-effects. Cuadernos de gestión, 21(1), 19-27.

19. Santos, Z. R., Cheung, C. M., Coelho, P. S., & Rita, P. (2022). Consumer engagement in social media brand communities: A literature review. International Journal of Information Management, 63,

20. Saura, J. R. (2021). Using data sciences in digital marketing: Framework, methods, and performance metrics. Journal of Innovation & Knowledge, 6(2), 92-102.

21. Sutherland, M. (2020). Advertising and the mind of the consumer: what works, what doesn't and why. Routledge.

22. Tillberg, E., Marbach, P., & Mazumdar, R. (2020). Optimal bidding strategies for online Ad auctions with overlapping targeting criteria. Proceedings of the ACM on Measurement and Analysis of Computing Systems, 4(2), 1-55.

23. Tourani, N. (2022). Thriving in a shifting landscape: Role of social media in support of business strategy. Asia Pacific Management Review, 27(4), 276-281.

24. Veleva, S. S., & Tsvetanova, A. I. (2020, September). Characteristics of the digital marketing advantages and disadvantages. In IOP Conference Series: Materials Science and Engineering (Vol. 940, No. 1.

25. Vikarchuk, O., & Yushkevych, O. (2021). Features of modern tools of internet marketing. Economics. Management. Innovations, 2(29).

26. Zhang, J. Z., & Watson IV, G. F. (2020). Marketing ecosystem: An outside-in view for sustainable advantage. Industrial Marketing Management, 88, 287-304.

##submission.downloads##

Objavljeno

2025-12-31

Broj časopisa

Rubrika

Članci

Kako citirati

Avakumović, J., & Avakumović, J. (2025). DIGITALNO MARKETING I „VI“ U DIGITALNOM OKRUŽENJU. Finansijski Savetnik, 30(1), 7-39. https://fa-journal.com/index.php/fa/article/view/1

Slični članci

Takođe možete započeti naprednu pretragu sličnih članaka ovde.